So I seem to have this recurring issue that when I complete a track but over the time/fault limit for bronze and don’t get a medal it’s not saving my time to the leaderboard. It happened on Inferno V, White Belt, & Yellow Belt, it saved my times every time once I got the bronze medal.
This happened to me again on a 25+ minute run on Rise of the Dragon, every time this has happened it’s been long runs. I have video and an image
https://youtu.be/zO49f-ZLOEU
https://mobile.twitter.com/DrSandbag...89205907562498
To follow up on Rise of the Dragon, I set a better bronze time and it saved, then I had a silver run and this happened (image linked). It placed my silver medal run on the leaderboard where my bronze run was.
https://twitter.com/drsandbag/status...980810752?s=21
Hey, thanks for getting back to us.
Another player also recently reported this issue with a video, so I have added your forum thread and video to the investigation.
Regarding your silver medal showing with the bronze players, I expect it just needs to refresh which should've happened by now. Can you confirm if that issue remains?
I have since improved my run and am ranked properly nowOriginally Posted by Ubi-Raziel Go to original post