FPS drop and game stuttering | Forums

[Vendral24]

I gave up after going through every solution possible (see below). Then i did the impossible. I had been considering upgrading my motherboard and CPU - did that yesterday and I am now having zero issues (no sound issues, no glitching, pausing etc etc). Now playing on high settings, solid 60-70fps at 1440p. I say this not to gloat but provide information to help the community and Ubisoft figure out what is going wrong - or at least what i've concluded is a possible cause of problems.

For reference my old motherboard was an ASUS RoG H270F with an i5 7500. New motherboard is an Msi Gaming Carbon H370 with i7 8700. I only add this as it may be of use in narrowing down the cause - in my case something on the old Asus Motherboard is the culprit (or its interaction with something else on my system). Anything from the chipset to the inbuilt network card i guess?

Other components of my system:

Gigabyte GTX 1070 Gaming OC (8gb)
Corsair DDR 4 RAM, 16GB, 2600hz
Samsung Evo 840 SSD (256gb) - where windows 10 is installed (v1809 with latest updates).
Samsung Evo 860 M.2 Sata SSD - where Division 2 is installed
Asus RoG P278Q 27inch Monitor 1440 (running at native 2560x1440 resolution

Peripherals:
Corsair K70 Mk2 Keyboard
Razer Deathadder Elite Mouse
Steelseries Siberia 650 headset

So just to repeat under old system massive issues - replace only motherboard and CPU, voila zero issues.

Steps i'd tried under old motherboard without noticeable improvement:
-excluding div 2 folder from my antivirus (Trend Micro)
-settings adjustment in compatibility of Division2.exe (disabling fullscreen optimisation, allowing D2 to exclusively control scaling)
-setting single core for EasyCheat.exe
-editing registry to include a higher priority for Division2.exe
-removing one peripheral at a time to see if it was the culprit
-updating all drivers (all peripherals, motherboard inc network card/sound)
-lowering all settings to low in game, enabling/disabling vsync, trying DX11 vs DX12, enabling/disabling reduced latency, setting streaming distance to 0
-disabling all overlays (uplay, Discord, Geforce Experience.
-disabling all software for peripherals only.
-disabling all sound outputs (on monitor, motherboard etc)

Symptoms under old system:
1-5 second graphics pauses that could be every few seconds to every few minutes.
sound issues with cutting out for 1-5 seconds (through headset, either directly plugged into RealTek onboard sound or using the Steelseries engine
sound issues with loud beep that would persist for a few seconds (i've read this is potentially an overheating issue of the CPU, yet temperatures did not spike noticably different - i suspect the CPU was overloaded.
latency/rubberbanding usually following pauses (which caused me to fall through the world at one point)
textures failing to load (noticeably worse since last patch) this could include 'black sections' of the world when entering new sections, and visual assets not loading at all (i.e. doors in doorframes being invisible).
Crash to desktop with DX12 pretty consistently.
Hard lock up of screen crash under both DX11-12, albeit rarely.
Benchmark had the graphics card at around 98% and CPU at 80-90 percent, even on low graphics settings

Curiously new Benchmark has CPU sitting at average of 50 percent, but spiking wildly.. GPU is still sitting at 98%. All my peripherals are plugged back in and software associated running.

For reference. I don't overclock anything.

Hope this helps anyone experiencing problems.

[Vlammenzee]

What has helped for me to reduce stuttering, is to change the affinity of easyanticheat to just 1 core, for some reason it's causing stuttering, it's not gone completely though, but it definitely helped a bit.

After launching the game, go to taskman and under processes change the affinity of easyanticheat to core 1, disable the other cores.

i7 4770k 4,5ghz
16gb ram
rx 590

[kephalonix]

I have tried all sorts of things to get rid of repeated lags/freezes/dc’s with no success.
I even forwarded ports yesterday with no improvement.
The last patch has broken the game and yet Ubi don’t even seem willing to acknowledge that there is a problem at all.

[letoja777]

i found something that help me - go to the Control Panel - Power Options - and turn the plan settins to BALANCED. Before it was High Perfomance plan and with this plan my CPU go to the max frequency at rest.
After this the game run more faster and became similar to the one before the patch

[Lens00140]

Ive been having some major unstable FPS's on my 1050 Ti and i7-7700HQ. I posted my problem an one of the agents who hasnt replied to my comment that i quoted him in. Gotta love UbI Agents they just Post one comment and than they pretty much never reply to you back when you try to prove them wrong. One of the agents tried to say that my PC didnt meet the minimam requirements to run the game. But the funny part is im over the recommended requirements.

See the proof for youself

https://ibb.co/VCnMY70

Sorry but laptops are not supported, you will not be able to prove them wrong, I replied to your latest post in the general section

[raiserliger]

i see...

sadly till now i try dozen of methods but unable to resolve this issue.

this is relly troublesome.

[Lens00140]

Is it still happening now, after the update?

[VoodooBeanCurry]

Is it still happening now, after the update?

Lol, that's exactly what I am about to ask

How is the stuttering ? Is it still the same as before or has it improved ? Anyone please let me know thanks

I still have a molecule of hope UBISOFT will fix it

[DarkKnight27us]

Hi,

Anyone facing this situation where game fps drops the whole time after the new patch update?

Any idea how to resolve this issue?

I start to have this issue after the tidal basin patch update.

Appreciate if anyone can help me with it.

Thanks.

I don't know if anyone else has suggested this or not, but this is what worked for me.

If you're using an Nvidia graphics card and the most up to date driver, go back and do a clean install of the older driver 419.35 from the beginning of March. This pretty much fixed all the graphics problems I was having with D2. I haven't tried playing with DX12 on yet because a friend of mine keeps crashing when he's playing the game with that on, but this worked for both of us when using DX11.

[DarkKnight27us]

Ive been having some major unstable FPS's on my 1050 Ti and i7-7700HQ. I posted my problem an one of the agents who hasnt replied to my comment that i quoted him in. Gotta love UbI Agents they just Post one comment and than they pretty much never reply to you back when you try to prove them wrong. One of the agents tried to say that my PC didnt meet the minimam requirements to run the game. But the funny part is im over the recommended requirements.

See the proof for youself

https://ibb.co/VCnMY70

They tried to tell me the same thing because I have an i5-4670K and a GTX1060 6GB GPU. For me, it was a problem with the game and the most recent Nvidia driver. I rolled the driver back to the one before and things worked fine again.