1. #31
    When it's fixed will our benches be upgraded automatically? I mean if not those at the higher WTs will have their materials wiped out in one go trying to do somethingnthat should have been a gradual proccess. It wouldn't be an issue if the mat caps were higher but currently I am maxed out.
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  2. #32
    Originally Posted by Lshiiy Go to original post
    they wont refund it at this point but there are options to force their hand
    #1 depends on the amount of buzz and negative player feedback they get about this issue
    #2 as of it is now the end product is faulty and falls pretty much under any country's customer protection laws, and how far you willing to go legal way ( claims, attorneys and even court of law ), most of the people wont do it.
    #3 depends on the payment you used for the purchase, if you used Credit cards such as visa/master card then oh boy the amount of stuff you can do, you can claim refund via credit card provider, the bank issuer of the card, you can claim fraud due to the received product being different from the one advertising.
    #4 and the best and nastiest one , you can do a charge-back procedure with the following dispute arbitration , to you, the client it will cost nothing, completely free but to the company, lets just say the dispute alone will cost them couple of thousands $
    most likely you will get the money back, but most likely it will cost you a ban on your account or at least being flagged as "problematic" customer


    but thats just my point of thinking

    better just fix the bug, find the solution and let everyone enjoy the beautiful game

    oh gods, don't give people any more advice.

    #1 the game isn't going to generate the kind of buzz required for what you're talking about because the issue isn't happening across the board. the grand majority of people are not having this problem.
    #2 if you thought the game was faulty you should have stopped playing it. Ubi can easily dispute any claim you make with proof you've logged in and played since your complaints.
    #3 CC providers will pursue any such claims with Ubi. See#2
    #4 false chargebacks (see#2) can and often do result in you being recharged, plus fees. Additionally, your CC provider can cancel your card.

    (Yes. I have real world experience in this, having spent 8 years in online retail dealing with finance, accounting, and customer service)
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  3. #33
    Same for me.

    Stuck at 200 and I'm WT4

    https://imgur.com/a/5hEghRm
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  4. #34
    Lshiiy's Avatar Junior Member
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    Originally Posted by TheSpaniard1876 Go to original post
    oh gods, don't give people any more advice.

    #1 the game isn't going to generate the kind of buzz required for what you're talking about because the issue isn't happening across the board. the grand majority of people are not having this problem.
    #2 if you thought the game was faulty you should have stopped playing it. Ubi can easily dispute any claim you make with proof you've logged in and played since your complaints.
    #3 CC providers will pursue any such claims with Ubi. See#2
    #4 false chargebacks (see#2) can and often do result in you being recharged, plus fees. Additionally, your CC provider can cancel your card.

    (Yes. I have real world experience in this, having spent 8 years in online retail dealing with finance, accounting, and customer service)

    yes you sound like you have experience in this field but the cases vary on a country by country basis, CC provider and issuing bank.
    but in this case it cannot be classified as false chargeback because admittedly the issue is there and you're not getting a full experience as promised, which in itself is a case for a partial refund at least

    regarding the buzz, it is partially there already, its not big yet but , it is not a one person issue, lots of forum posts , in here, and on other platforms
    but as i have said it might get you banned so do it on your own risk
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  5. #35
    Same problem here. lvl 30, maxed out resources, no upgrade found, still at 200.

    Edit: This could be a wider issue. I only found out when a friend said don't forget to upgrade your crafting bench. I said what upgrade? And googled it only to find out mine must be bugged.
     1 people found this helpful
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  6. #36
    Same issue here.. Level 30 WT1 Maxed resources.. Stuck at 200..BUT.. I show a project to open up World Tier 3 Machinery. Seems like it "missed" a step.
    So i absolutely did the quest to open up the purple.. But got no credit for it.. And I did it again.. just to be sure... still nothing.
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  7. #37

    Dev's please look into this

    I am at wt5. My craft bench is stuck at 300-340 and no upgrades available. I am holding onto the schematics to build my chatterbox as well as the Liberty (well, missing a d50) Any hotfix in sight? Don't keep us all in the dark.
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  8. #38

    same problem

    wt5 stuck on 200,,,
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  9. #39
    Same here, World Tier 1 and stuck at Specialised (GS 200)
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  10. #40
    Originally Posted by Jordnari Go to original post
    Same here, World Tier 1 and stuck at Specialised (GS 200)
    Same thing going on with me, World Tier 5, all missions, all liberations, all side missions done and all but 1 project (black tusk bounties) and no option to upgrade.

    All my materials are maxxed, im just selling gear for $$ at this point.

    Really sucks.
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