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  1. #11
    I played the remastered ToKW for the first time last night on PS4 pro and had exactly this happen to me. I tried everything suggested but every time it still froze on that cutscene, so I had to do what CentaurAsh said and skip the cutscene before it froze, then look it up on YouTube to see what I missed.

    Honestly, it’s unbelievable that after a year of Ubi being aware of this issue, they still haven’t bothered to patch a fix for it! Showing an absolutely disgraceful lack of care or support for your customers Ubi - you were clearly more bothered about your latest IP and just wanted to get this remaster out the door to tick a box for the season pass holders, and then you’ve left it to die.
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  2. #12
    Hey there, I’m aware this is far after your initial post but I had the same problem with resetting and showing 0% because the game chose to put my save in slot 3 which is bugged and will always reset to 0%. The other two slots however are perfectly normal as I am aware. Leave the broken save in slot 3 to stop your new save from going to slot 3. Hope that helps!
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  3. #13

    Same issue

    Had the exact same issue... Tried closing the application and restarting it several times. On the 4th restart it worked
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  4. #14
    Ubi-WheelyDuck's Avatar Ubisoft Support Staff
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    Jun 2020
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    Originally Posted by teruyo93 Go to original post
    Had the exact same issue... Tried closing the application and restarting it several times. On the 4th restart it worked
    Sorry to hear that you had this trouble.

    It is great to hear that after the restarts this worked for you however
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  5. #15
    Still a problem in 2021 -.- i used the solution to delete the third save slot (was done automaticly from the game, showed 0% progress). Used the first one the. I speedran that mess of a game to the same point and it worked from there on. Ubisoft you should be ashamed about this whole game. There so much gamebreaking bugs. But i know you dont give a damn, otherwise thisand other Problems were fixed a long time ago. (Funfact: the Xbox360 and the pc versions didnt had this problem.) How are u able to mess up a remaster like this? If this is the future of AC, i think i'm done now.
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  6. #16
    Ubi-Baron's Avatar Ubisoft Support Staff EMEA
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    Aug 2017
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    7,771
    We're sorry to hear you ran into that issue, TechnoTorsten, although glad to hear you were able to get around this.

    We can certainly pass your feedback on to the AC Team.
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