1. #1

    Closed Beta Helmet Gone

    I’ve not had any issues with gear up until recently.

    I would equip my closed beta helmet and when I’d log back on it would be replaced with the basic helmet. So I would re-equip it and it would happen again.

    Now today the helmet has completely disappeared from my inventory.

    Can I have it back please?
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  2. #2
    Ubi-Raziel's Avatar Ubisoft Support Staff
    Join Date
    Jan 2019
    Posts
    4,533
    Hey, are you still experiencing this issue?

    If your closed beta helmet is missing, please create a support ticket here: https://support.ubi.com/

    We would need an image to show the helmet is missing from your inventory, then we can escalate it to the Trials Rising team to determine what has happened.
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