Member
Hi everyone,
Got something similar like Nazqa. in this thread. First the game let me access the menu like usual, then I noticed that I apparently did not join my own group (which prevents players from playing matches) and decided to restart the game. Now I can't get past the "Contacting server" splash screen. Error received states "The For Honor servers are currently not reachable. Please try again later. For further info, check support.ubisoft.com" (roughly translated, got the German text here)
Also displays an error code which I did not find in the error code article on support.ubisoft.com
Said error code is [5-00000084] v70.58
Restart of my computer did not do any good either, and I'm pretty sure my network is ok. Servers are also up and running according the "check the server status site" for For Honor. Really got no idea why this happens.
Kind of sad - I really looked forward to enjoy my first april fools event in For Honor
Thanks anyway for the effort, sounds like it's really great!
Best regards and have a nice week everyone!
Ubisoft Support Staff
Hey there forevergekko, thanks for getting in touch!
I'm sorry that you are experiencing this issue. The issue referred to in the other thread is under investigation.
I appreciate that your network may seem fine, but as our servers are up and running, I'd like you to go through each step in this FAQ.
Can you please also try temporarily disabling UPnP on your router as well? If this does not help, please re-enable it.
If you are still having issues after these steps, please attach a screenshot of your forwarded ports from your router/modem.
Ubisoft Support Staff
I'm sorry to hear you are having troubles connecting and were not able to see the Rabbids invade today! If you continue to have troubles the next time you play, I recommend verifying your game files (Steam) first and then if the issue persists performing the steps in our connection FAQ.
Member
Well, after 3 hours I gave up yesterday, and today everything was fine again. Very strange, but no sense in making a big deal of it I guess. Since everyone else was fine, it seems to have been some temporary thing going on over here.
Thanks to both of you for the replies!
Can't wait for the next event
Have a nice day everyone!
sidenote: May I ask what the error code [5-00000084] implies that I received? As stated earlier I could not find it on the list of error codes on the support page; would be nice to know though
Junior Member
Community Representative
Hey there, WashYoHandsPls! Thanks for sharing, I'm glad to hear things worked out! As for your question, the error there is one of several error codes we have signifying a drop in connection to our servers. [5-00000084] Is not technically anything super specific, rather a general connection error code.
NoxSanctus - I'm sorry to hear this is happening! Please ensure you complete basic connectivity troubleshooting for your platform, so we can get your connection as clear as possible!
Junior Member
I've done everything what I can, also this troubleshooting. I tried it and didn't work. And what is 5-00000084 error code. I couldn't find what is it. So have you got any other idea, becouse there is no problem with my network and I tried the troubleshooting. So I don't know what to do. Please help.
Ubisoft Support Staff
Hey NoxSanctus,Originally Posted by NoxSanctus Go to original post
I think in this case it would be really useful to see your port forwarding. Would it be possible to send us this in a new case so we can further investigate?
