This started happening since the FPS and crash "fix" you introduced in patch 1.7.
I've only had one crash since release up until this patch and now I get several crashes a day. I send the crash reports that the Uplay client generates. Whatever you did please revert it. Game is not stable at all and crashes mid way through missions.
Even the time it takes to load the game has massively increased and there are audio stutters on the snowdrop splash screen. This never happened before 1.7.
DX12 or DX11 makes no difference. Running the game on stock clocks makes no difference. Turning off overlays, verifying game files and even reapplying thermal paste and reseating components doesn't solve the crashes.
After the latest 28th March patch the game play was definitely worse than release on the 13th. But after playing for a few hours on the 29th and then logging back in on the 30th till today it's been really good apart from the ridiculous load times and Ubisoft logo screen locking up, the in game has been enjoyable. Have you been making any adjustments to things whilst the servers are live Ubi?
Hello everyone.
For us to start an investigation into these crashes, we will need to gather as much information as possible. Once we have some conclusive details we will report this to the dev team:
- When the game crashes, do you receive any particular error message?
- Are the crashes seemingly random, or does it only happen at a certain point?
- Are you able to provide system files so we can review the error messages? This FAQ explains how: https://support.ubi.com/en-GB/faqs/000026442/
If everyone could answer these questions from your experience alone, that would be very helpful.
I have had 3 CTD in the last 2-3 hours of gameplay. Totally at random. Game is running perfect at 70-80 FPS, no lag, no audio glitches, nothing like that....... It will just freeze up randomly for a few seconds than crash to desktop. Not getting any error messages either when it crashes. Just brings up the "Uh, you crashed - send report" pop up. Never had it CTD til this last update. Other than the CTD the game has been running great.
In this case, the game first freezes for 1 second and then just closes on the desktop. In the log files does not write anything, even an empty crash report. It started after the patch. In fact, it is impossible to play, departures in the menu, when loading the game, during missions. Timing is different. All recommendations yuisofta made - nothing helps. Reinstalling the game even on different media, file footnotes - All zero.
Hello everyone,
Thank you all for your response, this will be a big help to understanding why this issue occurs.
As previously requested, I would also like a MsInfo & DxDiag report, as that is usually the key factor to understanding why crashes occur. You can either submit it to a service such as https://pastebin.com/ or add them to a support case and provide me with the case number.
Once I have some system files I will be able to give a huge amount of information to our devs.
Thanks again!