Same thing happened to me actually, I wonder if it's happening to everyone? Some of those commendations have stupidly broken requirements though so I didn't think much of it being broken before. Like explorer, rescue 20 civ never works, and take a picture of 20 enemies doesn't either, not to mention it's a rediculously stupid thing to ask for.
I just had mine reset from 29/30 days. Was playing earlier than the previous day and it still reset to 0, so the timer is messed even if it's 24 hours.
I'm never doing this stupid 30 consecutive days again.
Seems like the fairest way to fix it for people is to grant it to everyone that's played on 30 different days, done 30 missions, and played 30 hours. Even if they restored it to the previous maximum, there's no way to know if someone would realize and log in again before it was reset.
Hello everyone,
Once again, apologies for this issue that you have all experienced.
We're still hard at work to reproduce this issue and implement a fix. I don't have any information for how we will combat the progress that has been lost, but we'll make sure to post on the forums once a fix has been applied.
This has reset for me 3 different times also. I am very careful about my log in/out windows, never letting 24 hours OR a daily reset lapse in between. Today it reset from 28/30, before that it reset 18/30. This is a total disaster. It's nearly impossible for me to complete this due to my work schedule. I have suffered to try and get it, and this is how they repay us. Customer service about it has also been a joke.
For an achievement essentially designed to force us to be good little gaming customers, we sure are getting slapped in the face for our efforts.
Understanding that not everything is a quick fix, can you at least tell us how 'daily' is measured? If it's set by a certain timezone, can that be displayed with the commendations? If it's a 24hours between sessions thing, can that be made clear? We first got a "This has been noted and is being actively worked on" over a month ago but have yet to see any solution or explanation.