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  1. #1

    Liberation Loading Issues

    Trying to just go through initial set ups for both AC3 and Liberation

    AC3 worked 100% with no issues

    Liberation how ever was a different kettle of fish

    I use multi monitors and Liberation would keep loading up to the second monitor - My main monitor is an AOC 3840x2160 4K and second monitor is an AOC 1920x1080 HD

    so even after selecting the main monitor it reverts back over to the secondary one and unable to even raise any of the graphics to high

    other issue with Liberation is it never loads in logged into ubi account, comes up with message about being timed out
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  2. #2
    Ubi-Keo's Avatar Ubisoft Support Staff
    Join Date
    Jul 2017
    Location
    UK
    Posts
    5,119
    I am sorry to hear that you are experiencing this issue.

    Can you please try these PC troubleshooting steps.

    If the issue persists, could you please submit a support ticket and attach your system files (dxdiag and msinfo and our Customer Support team will investigate this further for you.
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  3. #3
    I think I have worked out the issue @ubisoft

    Its the 4K aspect of things

    When I turn the monitor from 4K to PC 3840x2160 60hz with Nvidia Control Panel Liberation loads up fine on main monitor

    but if I switch it back to 4K x 2K 3840x2160 30hz Ultra HD it then start pushing the game over to the 2nd monitor which is 1080p 1920x1080 HD
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