Originally Posted by
Elvensoul
Go to original post
So, can anybody tell me if Ubisoft has a customer support? Like, support for people that they want to buy their ingame stuff and such?
I prepurchased Div2 and got the information that I can redeem one of the 3 offered Ubisoft games. Problem is I cant login to the redeem site at all. (Tested 3 different browsers on 2 computers, no dice.)
So I contacted customer support via ticket 6 days ago. Time of the redeem window is ticking off (1d 13h left) and theres no answer to the ticket at all.
So, how to solve a problem Ubisoft doest seem to care about? Driving over to their office and ring a bell? Maybe any more "modern" suggetions?