1. #1

    Why are you refusing feedback from customers in the "wrong" countries?

    Why is the feedback survey refusing people based on nationality? Are those customers worth less than customers who live in the "right" countries? What are the "right" countries, so people in other paces know you expect them to keep quiet?
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  2. #2
    I've heard there's an email survey. I'm in the US and I never received one.
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  3. #3
    UbiKeeba's Avatar Community Manager
    Join Date
    May 2015
    Posts
    2,197
    Honestly, I'm not completely sure why this has happened. We definitely want to hear the feedback from all of our players. Let me look into this a bit deeper and see what I can find out.
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  4. #4
    D2Dahaka's Avatar Senior Member
    Join Date
    Jan 2013
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    Australia
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    5,914
    I’ve never heard of this either, but I’m used to this being from Australia. Usually, track building competitions and such in the past always excluded my region.
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  5. #5
    Originally Posted by UbiKeeba Go to original post
    Let me look into this a bit deeper and see what I can find out.
    So, about how many weeks does a deeper look take?
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  6. #6
    Originally Posted by TyrianMollusk Go to original post
    So, about how many weeks does a deeper look take?
    At least 260 weeks in my experience (re the topic I made about the bug where the game has lost connection when trying to post your time, and it never regains connection until you cancel and voila it was connected all along, and that bug has been there since Fusion with zero indication that the devs are ever going to look at it).
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