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  1. #1

    Problems with Matchmaking

    Is anyone else having problems with matchmaking, the whole game I've been struggling to find a group of 4 through the main mission matchmaking system, either I join a duo and no body else joins, or people will join half way through, but latley im finding no body at all??? today im trying to matchmake for Potomac event center and iv been sitting in matchmaking for ages, there are 0 people joining this cant be right?? Im in Australia and its 6pm.

    I have restarted my internet, ps4 and logged in and out of the game, and have the same issues. I remember in Div 1 it wasn't this hard at all?

    iv spent over 30 min now trying to matchmake for this mission and 0 people have joined, please please please help me this doesn't feel right at all.
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  2. #2
    Ubi-Spud's Avatar Ubisoft Support Staff
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    Oct 2018
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    3,226
    Hey there, thanks for getting in touch!

    That doesn't seem right at all. Please follow all of the steps outlined here. This will ensure a strong connection to our servers, and will drastically reduce your wait time.
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  3. #3
    Hey, thank you for the response, I have completed the following

    NAT type 2
    Connection Down - 69.6Mbps
    Connection Up - 3.8Mbps
    All ports are forwarded from the article
    The console has a static IP and is now in the DMZ
    I have reset the network again and have reset the console

    the issue still persists, I am unable to matchmake - the times I have managed to speak to other players in the DZ a lot of players were talking about how match making was difficult for them as well in Australia, I know this is unrelated to my specific problem but I just thought I would mention it..
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  4. #4
    Ubi-Mark.'s Avatar Ubisoft Support Staff
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    Hi there,

    Sorry to hear that. If the issue persists, could you please submit a support ticket on our Support Site with a description of your issue and attach an image of your port settings on your router and our Customer Support team will investigate this further for you.
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  5. #5
    Ok i have submitted my ticket, I just want to add that iv been on reddit and have found a lot of posts with the same issue as me...I understand I have to go through the process and am happy to do that, but I really feel there is a bigger issue going on here..I feel like theres just no body in the servers with me, wether thats in the DZ or matchmaking..

    I have manged to speak to some people in the DZ and they say the same thing, iv been down to my friends house and I have the same issues on his console and hes with a different ISP, i feel like im locked in a server with 12 people instead of the whole of Australia..

    This has been going on since day 1, and seems to be only getting worse..


    thank you again for your response though.
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  6. #6
    Please guys something has to be broken its not just me. I cant match make at all
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  7. #7
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  8. #8
    I'm having the same problems, and I'm located in Asia. I'm pretty sure I was able to find players in a 3 year old division 1 as compared to this. I have no idea as to what the problem is this time.
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  9. #9
    It is absolutely broken. I actually play on PC and PS4, setting the group to open is a placebo. I actually didn't have many issues in launch week and that was when I wasn't set to open.

    Last night I was trying to do the last stronghold as I'd just hit lvl 30, spent an hour searching kept getting invited to the same dudes group, except he was just sitting in the whitehouse and not on comms. Left his group, fast traveled to the safe house, trekked back to the mission start, matchmaking invites me to the same dudes session...



    I had 55 invites all from the same guy on PSN, talk about notifications gone wild, I blocked him after about 30 and I still kept getting them. Started the mission solo got nobody(privacy set to open), ended up taking ages and had to go to bed.



    Tried again today this time didn't get invited to sheeeit, solo'd the bloody mission, no players got added. Then I'm back outside the Whitehouse organizing my gear into junk, not matchmaking, 3 people join on me in about 2 mins.

    I'm on 96/37 internet in Australia have used uPnP and ports forwarded, I also have netduma which is showing almost nobody in the entire world during matchmaking, for example in Destiny 1 or 2 you will see potential players flashing all over the geo filter.

    Ubi you have absolutely stuffed this in the biggest possible way, game is great, matchmaking is hopeless and broken.
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  10. #10
    Same problem on Xbox One. All settings set to Open. Can play other multiplayer games without issue - even Division 1 matchmaking works better.

    While going through 1-30 it was okay, matchmaking for missions. However now in WT1 I cannot get anyone at all (for invaded main missions). It takes 10 mins and I find maybe 1 other person that joins, no matter which missions I choose.

    I think there are clearly some limits set (I am in Western Canada, if that matters), that prevent us from matchmaking outside of perhaps very limited regions. I think this invisible limit needs to be removed.
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