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  1. #1

    Problem during Installation

    I have downloaded the game with no problem, and there is enough space on my hard drive.
    As soon as i click "play" it starts to install the game, but during that process it stops at "D3D verification (4/6)" and the small circle keeps on spinning.
    I let it run with that for six hours but still nothing happened. The reinstallation hasnt helped, a PC restart hasnt helped and when i stop the installation and ckick play again it just shows me the loading screen and stays there.
    I look forward to an anwser.
    (my pc should be capable of launching the game so the Problem should not be there)
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  2. #2
    Tell us your PC specs.

    Do you have the latest GPU drivers? DirectX?
    Do you run Uplay with admin privileges?
    Temporarily disable antivirus before pressing Play.
     1 people found this helpful
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  3. #3
    Thank you.
    The solution to start Uplay as administrator seemed to work.
    I wasnt expecting that since i allready was logged in as admin.
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  4. #4
    Ubi-Ginge's Avatar Ubisoft Support Staff
    Join Date
    Oct 2018
    Posts
    2,991
    Pleased you're up and running Legion.Phx
    Running Uplay as admin can resolve a number of issues so it's always advisable to do that when running into problem.
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