I use Incognito mode daily to surf forums. If you're having problems like I did yesterday where the login page looks different and doesn't recognize your login info, Incognito mode only makes the problem worse. Meaning such a thing can cause you to have to reset your password, and you need to do that in Non Incognito mode first to get Chrome to automatically ask if you want to save the login details. Then you can go back to Incognito mode and it will be remembered there as well. This is became Incognito Mode does not retain cookies.
Hey! We have not received any further reports since the last fix was implemented, so this will require a bit of investigation.Originally Posted by Bjorn121 Go to original post
Would it be possible to provide us with an image of the error you are receiving? Is this the first Ubisoft game you are trying to play on Nintendo Switch?
Hey there.Originally Posted by Mordaraa Go to original post
Are you being given any errors when you try to establish the link to your account? If so can you provide us with a screenshot or if that's not possible as detailed description as possible of the error. Thanks.
When trying to link my account I just get an error saying that the username/password combination is incorrect. I know it's good because I am signing into the website with it at the same time.
When I tried to create an account through the Switch earlier today it never completed the signup. An icon just rotated for several minutes until I quit the game.
Originally Posted by JakeyFastlane Go to original postSorry to hear that you are also experiencing this issue. Could you please create a support ticket HERE.Originally Posted by SamMcBlam Go to original post
Within the support ticket please include a brief description of the issue and also an image of the error that you receive.
We can then investigate further.