1. #21
    Also cannot login using my account credentials. Not going to do a 10 step VPN fix, nor should I have to.
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  2. #22

    Same problem with Starlink

    Same issue here, can not log in, saying incorrect information then it says that it cant contact the servers..... please help us Ubisoft.
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  3. #23
    What bothers me is that they'll push a convoluted community workaround through support, but they won't just look into the issue and fix it... Meanwhile the game is on sale, so you know they're selling more copies, and there's 0 issues with acorn purchases so they're making sure that's not broken (I don't use them, but you better believe the jump to the eshop page for them works just fine)
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  4. #24

    Same problem with Starlink

    I'll try again later tonight, I fully support ubisoft and purchase alot of their games. I just wish this would work as smoothly as other games rather then being a bottleneck for the switch.
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  5. #25
    Same issue here
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  6. #26
    Originally Posted by Ubi-Raziel Go to original post
    Hello everyone! Apologies for not seeing your thread earlier.

    This was due to a mis-configuration after a patch was implemented and was resolved on 29th March.

    Can everyone please confirm that everything is working as intended?
    No, this isn't fixed at all.
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  7. #27
    This is not fixed.
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  8. #28
    This has not been fixed. Just bought the game, this is a great first impression /s.
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  9. #29
    It appears I have the same problem, and I say "appears" because I don't really know: the Ubisoft logo isn't next to my username in the leaderboards, but I could claim rewards from the mobile app (and in the main menu when I select Ubisoft Club, it says I'm already connected)
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  10. #30
    UbiMorning's Avatar Community Representative
    Join Date
    Sep 2017
    Posts
    15,450
    Hey everyone! If you are still having this issue, please follow these steps.

    If you continue to have issues, please submit a ticket with a screenshot of your port forwarding steps and your Nintendo username listed.
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