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  1. #1

    Character appearance bug

    Log on this morning totally fine, character looks the way he should... i log off for an hour character looks completely different; different race, different facial structure, etc.

    Now i know this is a common bug the solution logging off and logging back in hasn't solved it and i know its a pretty small issue but i would like to play the character that i made otherwise why would i even bother with his appearance at all...
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  2. #2
    Sorry to hear you got this too. I disagree that's it a small issue. Appearance and personalization matter a lot in these games. Ubisoft is not allowed to consider this issue small while also charging money for cosmetics and appearance items. If it's small, then let me have those things for free.

    Supposedly the next patch will address. I'm really curious to see how. I'm not optimistic they can recover the character data. More than likely we'll have to wait on them to implement a facial change feature.
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  3. #3
    not only you have this problem... but like always they fix it soooon....
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  4. #4

    Still bugged

    I had this problem since 1 week ago soon my ***
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  5. #5
    Ubi-Mark.'s Avatar Ubisoft Support Staff
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    Hi guys, thank you for reporting this issue.
    I sincerely apologize for any inconvenience this may have caused you. This issue has been forwarded up to the development team for further review.
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  6. #6
    I've had this issue for a while now... Created a white guy and i've been black for well over a week.
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  7. #7
    Man, the default faces are awful, and that's what I got. Also, my character was a white male, now has (badly-done) facial structure of a black man, which really looks weird with longish blond hair and blue eyes. My agent appears to be some sort of albino who spents an entirely inappropriate amount of time bleaching and straightening his hair, given that he's supposed to be saving Washington D.C. from chaos.

    All the other agents are making fun of me!

    ... no, really, my buddies kept talking about how weird and hideous my guy looks, last night. Never mind all the combat, I'm getting PTSD from the mockery!
     1 people found this helpful
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  8. #8
    My guy is missing his hands and feet.
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  9. #9
    Ubi-Mark.'s Avatar Ubisoft Support Staff
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    Originally Posted by hwilliamsjr Go to original post
    My guy is missing his hands and feet.
    Hi hwilliamsjr,

    Sorry to hear that! Did you try to reinstall your game? Could you please upload images or a short video, please? Once received, I'll be able to pass it on!
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  10. #10
    guys, when you bring back my f face.??? is f joke we waiting so long.!
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