I cannot play my games | Forums

[vladc01]

Hi, I own Assassins Creed Odysey, The Division 1 and The Division 2 in my Uplay account and I cannot play anymore. The Division 2 I preordered and I played beta too. How this can happen ? Please help, I was level 73 in ACO and level 14 in The Division 2 and I dont want to lose my money and my levels. Thank you.

[Ubi-Wusky]

Hey vladc01, could you be a little more specific as to what the issue is?

For example: what error messages are you receiving, how long ago did this happen, did you change any account details etc?

[vladc01]

[vladc01]

[vladc01]

more clearly than that .........

[vladc01]

about 1 week ago, I didnt change any account details

[vladc01]

and about 3 or 4 days ago it worked for some half a day and than it didnt work again

[vladc01]

only if Aco worked so I can play something but neither of them dosent work

[Ubi-Keo]

I have checked your account and I can confirm there are no games registered, therefore you must have another Ubisoft account with those games registered to it.

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