no game in uplay | Forums

[Emptychecksum]

4 hours and still not able to download game. Not an ideal way to start my experience in Ubiplay. Anyone having better luck?

No,

not even a response other than this:



"Update 7:33 PM EDT: Orders may fail during this period. We are aware, and this FAQ should be able to assist you with questions you may have>> https://support.ubi.com/en-US/Faqs/000034528. In the meantime, we are still investigating the issue with in-game purchases and purchases from our store. Thank you for your patience and understanding.

--------------

Hello everyone. Please be aware that an ongoing issue with in-game purchases and the shop is under investigation. We apologize for any inconvenience caused and appreciate your patience. Please be sure to check this thread for future updates. Thanks."

[SpecialK..]

4 hours and still not able to download game. Not an ideal way to start my experience in Ubiplay. Anyone having better luck?

lol 4 hours ive been waiting 5 days

[Emptychecksum]

i guess my small mind can't comprehend why these folks wont hand out Keys to folks with tickets and receipts ?

I'm sure they can confirm that they have your money!

[abcdotti]

Yeah no idea why they don't attach the key to the receipt that's available in the "my orders" page...

[dandebacle1]

That's incredibly sad. No wonder why I play almost all my PC games on steam....

[Emptychecksum]

Yup,


And now they are saying that its resolved...wtf


https://forums.ubi.com/showthread.ph...radation-Store


So what now? I can now spend another 64 bucks and it will work?

[firequill]

Having the same issue here..

I have the receipt, the purchase has gone through in every way except that it doesnt appear in my library..

Tried clearing the cache, reinstalling etc....


Wasn't sure i wanted to risk buying from ubisoft after the previous failures, but i did it anyway..

Wish i had seen these threads before buying.

[wikkr]

at least you lot got receipts... only way I know my orders went through is the two charges taken from my bank account

[StLWarLord]

I`m in the same boat with receipts and no game. Please hurry up UBI. This is bad.