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  1. #11
    flybyme's Avatar Senior Member
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    Oct 2007
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    New Zealand
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    504
    Originally Posted by KittensaurusRex Go to original post
    It's for all of us that are having issues. We are getting 0 support. I can't play with friends as we get disconnected within 10 seconds. And they rudely denied my refund request. Complete and udder BS and extremely frustrated to the point I'm done with Ubisoft, this is the last chance I've given them. Only purchasing from Steam from now on so I can use the refund if the game is broken.
    Have you ever thought that your connection issue is either your fault or one of your friends? Have you contacted your ISP?
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  2. #12
    Frag_Maniac's Avatar Banned
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    May 2006
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    Not that I like seeing spam bot threads linger, but there was little hope for a mere FC5 spin-off getting much mod attention with The Division 2 having just launched, a much more complex title with far more bug potential and question/request threads needing responding to.

    I figure it's a win just that they made an expansion with far better gameplay than it's predecessor, adequate forum support or not.
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  3. #13
    Yes, we have thought of that. As have Ubisoft tech support, who are SO diligent that despite you specifying that you have forwarded all ports on both ends, and in fact put your router to DMZ, they suggest you forward your ports.

    We have had four separate CSR's reply to the thread in the tech support forum, all promising to get us updates, all going silent thereafter.

    It is not on the Current Issues list, despite being updated yesterday or the day before.

    Ubisoft have been asked to explain why a co op game needs a high ping kick and it has been noted that this issue was in Far Cry 5 as well, and then removed as part of a patch. So no. It is not Kittys connection or anyone elses. It is people trying to play with others who live geographically distant. Which of course incurs a larger ping. Yet, numerous of the people suffering through this bullcrap have played Far Cry 5, not to mention other Ubisoft games and / or multiplayer games with same said people with zero issues.

    The issue is that Ubisoft have implemented a high ping kick 'feature' in a co op game, which is a direct sequel to Far Cry 5, then (A) Not mentioned it in any of the advertising and (B) Failed to respond in an appropriate form or fashion to the repeated requests for support.
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  4. #14
    FYI, Ubisoft crew like the forum mods were at Game Developers Conference last week and as is the custom with conventions, which can be incredibly stressful on your feet all day losing your voice talking to a thousand people day events, they go on vacation the week or two or four after.

    Also, how much hand holding do you expect? There have been huge lists of bug fixes weekly or bi-weekly.
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