Hello,
I download Division 2 on Xbox One. When I first open it up, it downloads and installs a patch, then crashes. When I go back in, it takes to me to setup, but when I get to the Setup | Extras page and click A to finish, nothing happens. I've tried to power cycle the Xbox which doesn't help. What's going on?
I checked to make sure I have enough memory. Made sure I'm pressing/holding the correct buttons. Made sure I'm up to date on software. What else can be done other than reinstallingOriginally Posted by PR0PPANGLESH Go to original post
Hi PR0PPANGLESH,
We're sorry you've been encountering that.
Just to confirm, the game is not frozen at this point, it just won't let you progress?
Do you have an alternative controller that you could test to see if the same thing happens?
We would also advise clearing the consoles cache, which will clear the temporary files. You can do this by turning off the console, unplugging it, waiting a minute, plugging it back in and turning it on again.
Sorry to hear that, gsweater.
Could you confirm if you have power cycled your console and tried another controller, if possible?
As mentioned above, we would also advise clearing the console's cache, which will clear the temporary files. You can do this by turning off the console, unplugging it, waiting a minute, plugging it back in and turning it on again.