[PC]Requesting Refund due to Uplay Issue | Forums

[MuanthuunJP]

I'm afraid Ubisoft seems to be quite inexpereienced in their support structure, compared to some other companies at least.

I would suggest - no matter how frustrating it is - to keep your cool, use all the avenues possible, and just do something else with your time whilst you wait to see if there is a response.

I wish I could give you better advice. Spreading awareness on social media may not be a bad thing if done calmly and correctly. If enough people do, maybe Ubisoft will see they need to invest more in their support.

What I meant by that is that Ubi won't be able to help with that particular issue in this forum. It requires a ticket.

You are 100% spot on.

[ubi--unicorn]

Hey MuanthuunJP, please do not bump threads as it's against the forum rules. We have responded to your ticket.