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  1. #1

    Hardcrash has to get fixed RN!

    This hardcrash has happened in beta and is still happening...... why we still have to deal with it.

    System: Windows 10 newest Update KB4489899
    16Gb dual channel 3000mhz
    Ryzen 1600
    Asus x370 newest Bios
    Nvidia 1080ti newest Driver
    480Gb SSD where the game is installed on
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  2. #2
    Mr.Ramboney's Avatar Member
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    yep, happened to me in the private beta too. My crash crashes to the desktop, disables my task manager. When I go into the Uplay app, the original division and Div2 'play' buttons are greyed out. Hard reset is the only option
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  3. #3
    and yes i am talking about the crash that happens after a few hours of ingame, the system freezes up and you have to shut it down hard over the power button. I wont deal with it any longer....this is not good for the harddrives etc, fix it now pls
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  4. #4
    UbiMorning's Avatar Community Representative
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  5. #5
    I was getting the crash constantly as well. I looked in the event viewer and correlated crash times to the following error:


    Session "dfa2c640-651d-488d-a479-2fd7a7ca6e29" failed to start with the following error: 0xC0000022

    After reading several threads related to this error, i found this info had worked for another user related to Fortnite:

    Settings -> Update & Security -> Windows Security -> Virus and threat protection -> Under Virus & threat protection settings click 'Manage settings' -> Controlled folder access: click 'Manage...' -> Turn On, click 'Protected folders' -> Add D:\

    My Game is installed on D:\ as well, so I tried it and the game hasn't crashed since. I'm not sure if it matters that the game is installed on a separate drive than the OS, but it seems like Windows Defender might be interfering with the game somehow.
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  6. #6
    I too am getting the dfa2c640-651d-488d-a479-2fd7a7ca6e29 crash but my game is installed on C: not that it matters, it's either the game or Win 10 or both. Either way, it conflicts and causes the game to crash. Been doing it since release. I also had to Underclock my GPU from it's base values to stop another type of crash. THIRDLY I had to remove Baseclock OC from my mobo (Had +0.4 baseclock OC by default) which was causing YET ANOTHER type of crash. I really wonder how Ubi even built this game considering it hardly wants to run on a new computer. Beta didn't crash for me, (Alpha, CB, OB) but Final Release crashes **** tons.
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  7. #7
    Same Error comes when TD2 is starting:

    Event ID 2

    Kernel-EventTracing

    Beim Starten der Sitzung "dfa2c640-651d-488d-a479-2fd7a7ca6e29" ist der folgende Fehler aufgetreten: 0xC0000022.
     1 people found this helpful
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  8. #8
    Mr.Ramboney's Avatar Member
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    I think there should be a push to boycott this game. Tell people what horrible support Massive has with each patch that comes out
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  9. #9
    XthefugitiveX's Avatar Member
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    Boycott? Not everybody is having these issues.
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