1. #1

    Snap n pop not working

    Snap n pops stopped working shortly after getting the ability. Can’t complete “through the bowels of time” as I can’t get out of the house. Please fix! *PS4 issue
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  2. #2
    Ubi-Woofer's Avatar Ubisoft Support Staff
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    Originally Posted by kylarversai93 Go to original post
    Snap n pops stopped working shortly after getting the ability. Can’t complete “through the bowels of time” as I can’t get out of the house. Please fix! *PS4 issue
    Hey kylarversai93, just to confirm, are there two separate issues here - that Snap n Pops does not function correctly, and that you are unable to leave the house? Or do you mean to say that they are part of the same issue?

    Have you yet completed our basic PS4 troubleshooting guide? If not, please do so, and let me know if the issue(s) persist.

    If the issue(s) do persist, are you also able to send me a screenshot or short video clip showing that you are unable to progress, so that I can take a closer look and advise you further as to how to proceed?
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  3. #3

    Any fixes on this yet

    I have the same problem. The issue here is that for some reason, the L2+square - action does nothing, when it is supposed to throw a snap n pop. And that certain action is required to complete a main story mission, which leaves you stuck if it doesn't work. I tried all the troubleshooting tips above but didn't work. I even spent hours deleting and downloading the game again and it still doesn't work. This is "a bit" frustrating. Please find a fix.
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  4. #4
    Ubi-Baron's Avatar Ubisoft Support Staff EMEA
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    We're sorry to hear that's the case, Jepsurion.

    Just to confirm, you are also on PS4 or using a PS4 controller on PC?

    Would you be able to provide us with a video of that occurring, or I suppose not in this case.
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  5. #5

    Having same problem

    I just bought game as it on sale but the pop things not working and now I can't progress as I can't leave house. Any suggestions???
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  6. #6
    Ubi-Viral's Avatar Ubisoft Support Staff
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    Originally Posted by MrLukeG90 Go to original post
    I just bought game as it on sale but the pop things not working and now I can't progress as I can't leave house. Any suggestions???
    Hey! Were you able to try the steps as advised by Ubi-Woofer above?
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  7. #7
    Originally Posted by kylarversai93 Go to original post
    Snap n pops stopped working shortly after getting the ability. Can’t complete “through the bowels of time” as I can’t get out of the house. Please fix! *PS4 issue
    I'm playing on Xbox and having the same issue. I can not throw Snap n pops after I initially received them. Any real fix?
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  8. #8
    Originally Posted by kylarversai93 Go to original post
    Snap n pops stopped working shortly after getting the ability. Can’t complete “through the bowels of time” as I can’t get out of the house. Please fix! *PS4 issue
    I have the same problem. I have ps4(not pro). The triangle fart is working but Square button doesn’t do anything. I can’t play the game. I tried to reinstall twice. I changed the controller. I tried via remote play. Nothing. Pls make a patch for us coz there’s a really big bug in this game.
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  9. #9
    Ubi-Raziel's Avatar Ubisoft Support Staff
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    Originally Posted by XGCBLARRG Go to original post
    I'm playing on Xbox and having the same issue. I can not throw Snap n pops after I initially received them. Any real fix?
    Originally Posted by mrravenwhite Go to original post
    I have the same problem. I have ps4(not pro). The triangle fart is working but Square button doesn’t do anything. I can’t play the game. I tried to reinstall twice. I changed the controller. I tried via remote play. Nothing. Pls make a patch for us coz there’s a really big bug in this game.
    Hello! I'm sorry to read you're both affected by this issue.

    We don't have a fix at this time, as we didn't have enough information to start an investigation.

    South Park FBW has received it's last update, however we still report all issues to see if anything can be done.

    Would anyone be able to provide a video of the issue? Once we have that we can check for other troubleshooting steps, and report this to our devs.

    Thank you very much!
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  10. #10
    Originally Posted by Ubi-Raziel Go to original post
    Hello! I'm sorry to read you're both affected by this issue.

    We don't have a fix at this time, as we didn't have enough information to start an investigation.

    South Park FBW has received it's last update, however we still report all issues to see if anything can be done.

    Would anyone be able to provide a video of the issue? Once we have that we can check for other troubleshooting steps, and report this to our devs.

    Thank you very much!
    Hard to provide a video, since it is the lack of something we would be showing. When I go into investigation mode and hit X on my Xbox controller nothing happens. Without this feature I can not progress through the game.
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