🛈 Announcement
Greetings! The Division forums are now archived and accessible in read-only mode, please go to the new platform to discuss the game
  1. #1
    Icehawk84's Avatar Banned
    Join Date
    Mar 2019
    Posts
    16

    After server maintenance. Character has completely changed the look! Please help.

    After the last server maintenance for a few minutes. Has my blond white character changed into a black haired black character. Since I used the character editor in every game to represent myself, this is absurdly unacceptable (not racist). Please change this back. I have already invested in the game for over 39 ingame hours and just reached World Rank 1. I do not want to have to delete my character, because otherwise everything was in vain and I have to start all over again. Please help
    Share this post

  2. #2
    Icehawk84's Avatar Banned
    Join Date
    Mar 2019
    Posts
    16
    Logging out and logging in again does not help.
    Share this post

  3. #3
    Im having this exact same problem with my character.
    Share this post

  4. #4
    Share this post

  5. #5

    Me too went from Caucasian to african

    Originally Posted by Nightly85 Go to original post
    Same here
    me too
    Share this post

  6. #6
    This has happened to me as well
    Share this post

  7. #7
    Icehawk84's Avatar Banned
    Join Date
    Mar 2019
    Posts
    16
    FIXED FOR ME.
    Ok I have reinstalled the game and downloaded the patch 1.03, now my character is back to the old one. That was a nightmare.
    Share this post

  8. #8
    Ubi-Redbeard's Avatar Ubisoft Support Staff
    Join Date
    Mar 2017
    Posts
    7,279
    Hey folks,

    Does reinstalling the game fix the issue for you all?
    Share this post

  9. #9
    Originally Posted by Ubi-Redbeard Go to original post
    Hey folks,

    Does reinstalling the game fix the issue for you all?
    It didn't for me and I'm on ps4
    Share this post

  10. #10
    Originally Posted by Ubi-Redbeard Go to original post
    Hey folks,

    Does reinstalling the game fix the issue for you all?
    Being that it took 20 hours for the game to install the first time, I’d rather not have to do that unless absolutely necessary.
    Share this post