@Lance.cc - I'm sorry you are having a frustrating experience, and I'd like to help! I see a number of failed orders on your account. First, please note that these transactions did not complete, so what looks like a charge is a temporary hold on your account that will be removed in 7-10 business days. If you would like to make another purchase I recommend the following troubleshooting: If you are using a browser, use a different browser and/or incognito mode. If you are using Uplay, install the latest version and run it as administrator after closing Uplay entirely.
@Warlord_Fluxx - I'm sorry you're having troubles completing your purchase. Please note that I do not see any transactions at all attempted for The Division 2 on your account. It may be that the purchase was made on another account. It may also be that the purchase didn't go through at all. It's difficult for me to say, as I cannot look into this further without knowing what account the purchase was attempted/made on.
hey so wht tf are you ignoring people who you guys owe money to?Originally Posted by UbiGabrinth Go to original post
https://forums.ubi.com/showthread.ph...ed-transaction
https://forums.ubi.com/showthread.ph...oney-was-taken
https://forums.ubi.com/showthread.ph...2-Gold-Edition
https://forums.ubi.com/showthread.ph...n-t-receive-it
https://forums.ubi.com/showthread.ph...oney-was-taken!
https://forums.ubi.com/showthread.ph...-Charged-twice
https://forums.ubi.com/showthread.ph...processed-quot
https://forums.ubi.com/showthread.ph...-Charged-twice
https://forums.ubi.com/showthread.ph...my-credit-card
https://forums.ubi.com/showthread.ph...ice-for-a-game
https://forums.ubi.com/showthread.ph...ceive-the-game
[I’m still waiting for a refund from 2016
Originally Posted by Warlord_Fluxx Go to original postOriginally Posted by nzplayer Go to original post