Originally Posted by ubi--unicorn Go to original post
Hey nzplayer. The issue with your purchase is that the first purchase actually didn't go through, so it appears you were charged twice. However, the money is on a hold and should be released by your bank in around 7 days. Apologies for the inconvenience.
no thats not ok
this is unacceptable.

the company you represent has been doing this for years and has done nothing to stop it.
its not ok to take money from people and ignore them

if it was the other way around and people were getting games without paying I bet you lot would act instantly

for reals, i refuse your answer and demand satisfaction