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  1. #1

    Gear Dye Missing and Patch Missing

    When I redeemed the AC Odyssey patch on the Ubisoft Club it never showed on my inventory.

    On the other hand, I bought the Vintage Style Set on the apparel store which gave me the Vintage Style - Dye and the Vintage Style - Skin. For some reason, the vintage dye disappeared from my inventory and I am not able to get it back.

    I am currently level 17 in the game and I do not want to restart my progress because of a cosmetic item, but if there is no fix to it then I’ll have to restar it.

    I hope this get fixed along the way.
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  2. #2
    Ubi-Houck's Avatar Ubisoft Support Staff EMEA
    Join Date
    Sep 2014
    Posts
    3,976
    Hi oso185!

    I am sorry you are missing your skins. Please create a support ticket on our website and include images showing it missing and if possible, showing you purchased it.

    As for the AC Odyssey patch, please check "Finding your item in the game" in our FAQ.

    Thanks!
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