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  1. #1

    To all those using logictech headset and Crashing

    Try routing your sound through your speakers if you have them. It fixed the problem for me definitely audio related issue.
    Enjoy
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  2. #2
    Look at your task manager and see if Windows Audio Device Graph Isolation is eating up your memory. Thats an issue that I've found so far. It might be just me but it would be useful to see if anyone else is experiencing this when they crash.
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  3. #3

    another way around

    I tried to use Razer Synapse and used their Razer Surround Pro. Set Synapse to your headset and your computers default audio to Razer Surround Pro.

    Good luck
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  4. #4
    Confirmed logitech headset is an issue. I switched it to my sepakers and it loaded flalessly with no issue
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  5. #5
    I used Logitech Gaming System with a pair of G933 headphones and also Dolby Atmos for Headphones without problems during all past betas.

    But so far I had to shut down LGS and end task on the Logitech Surround in Task Manager.
    Now I was able to play at max settings smoothly for 3 hours non stop just running Atmos.

    It seems to be a new issue with Logitech drivers in the release version of the game.
    Just Google 'Division 2 Logitech sound' and see all the chatter.

    I have yet to find an official post as to a patch, just the workaround.



    As a related note, to get Atmos to work with my G933's I had to change the driver from the Logitech one to USB Audio Device.

    Maybe this will allow anyone without Atmos to get surround to work in the game until a fix is made.
    It will allow you to also select the Windows Sonic for Headphones that is in Win 10.
    (Atmos is sold separately in Dolby Access in the Win Store)

    Here are the directions from Dolby for changing drivers for the headphones:

    The Logitech drivers interfere with the ability for Atmos to recognize the headset, however, there is a quick workaround that will still let you have full functionality from your headset and still use Dolby Atmos.

    Please follow these steps:
    Click your Cortana bar and type in: device manager
    Scroll down the page that pops up, find an open "Sound, video and game controllers."
    Right click on "Logitech G933 Gaming Headset.
    Select Update Drivers
    Click "Browse my computer for driver software"
    Click "Let me pick from a list of available drivers on my computer"
    Choose the "USB Audio Device" and select Next.
    Finish the update and when it completes it may ask you to restart your computer.
    After restarting you should be able to use your headset with Dolby Atmos for Headphones!
    If you have any other questions or concerns, please don't hesitate to reach back out to us.

    Have a wonderful day!
    The Dolby Support Team
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  6. #6
    Found out how to use the headset. You must end task the logictech surround sound process in your task manager.

    Enjoy boys and girls
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  7. #7
    UbiBasset's Avatar Ubisoft Support Staff
    Join Date
    Apr 2018
    Posts
    487
    Thanks for sharing all of your workarounds while we're looking into this, guys!
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  8. #8
    I shouldn't have to end a task in task manager to use my headset in the game. It worked flawlessly in the TA, CB, and OB. It should work flawlessly in the full release too.
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  9. #9
    Not saying you should have to? Its just a fix i am using until they patch it.
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  10. #10
    Yeah, weird how it worked fine in the beta and is completely broken now. Hopefully a fix is incoming.
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