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  1. #1

    Game Launching Issue

    Sooo installed the game, launched it and my screen was flickering with grey and black pixels, I could see the game set up menu in the background but couldn't do anything, so I proceeded to close the game and relaunch but this time its just a black screen I can hear the Ubisoft and Snowdrop launching scenes, I can also hear the game set up voice but still on a black screen, if I go to another screen on my pc the screen goes from black to the set up screen but I am still unable to do anything as it freezes. I have verified my game files and yet this has not helped and my PC meets all the system recommendations

    ANYONE ELSE HAVING THE SAME ISSUE?
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  2. #2
    Originally Posted by DasWedge Go to original post
    Sooo installed the game, launched it and my screen was flickering with grey and black pixels, I could see the game set up menu in the background but couldn't do anything, so I proceeded to close the game and relaunch but this time its just a black screen I can hear the Ubisoft and Snowdrop launching scenes, I can also hear the game set up voice but still on a black screen, if I go to another screen on my pc the screen goes from black to the set up screen but I am still unable to do anything as it freezes. I have verified my game files and yet this has not helped and my PC meets all the system recommendations

    ANYONE ELSE HAVING THE SAME ISSUE?
    I'm also having this problem
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  3. #3
    I run UPLAY as a administrator and it seemed to work after that. give it a try
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  4. #4
    Ubi-Houck's Avatar Ubisoft Support Staff EMEA
    Join Date
    Sep 2014
    Posts
    3,976
    Hi DasWedge! I am glad to hear it worked after running as admin.

    RussellRockets, I would recommend doing the steps on this FAQ here.

    If the issue persists, please do provide us with your system files.

    Thanks!
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