🛈 Announcement
Greetings! The Division forums are now archived and accessible in read-only mode, please go to the new platform to discuss the game
  1. #1

    Phone inaccessible

    Location 2078 3237 on map in Downtown East. Phone in building upstairs inaccessible. Can't open door by any means. Can only access 2 items through the wall. Phone and 1 more lootable item is inside and no way to get to them. Please fix this. It was bugged like this in the beta as well.
    Share this post

  2. #2
    Ubi-Keo's Avatar Ubisoft Support Staff
    Join Date
    Jul 2017
    Location
    UK
    Posts
    5,119
    Thank you for reporting this.

    Could you please provide a video or some screenshots of this location?
    Share this post

  3. #3
    No idea how to post screenshots from ps4 or my phone. Doesn't give me the option. It's the District Union Bank , upstairs. The door doesn't give any command for getting it opened.
    Share this post

  4. #4
    ubi--unicorn's Avatar Ubisoft Support Staff
    Join Date
    Mar 2017
    Posts
    9,511
    Hey Misbella, feel free to upload screenshots to imgur or another image hosting site!
    Share this post

  5. #5
    The Phone is NOT inaccessible, its just a little tricky...

    The side wall is see through, the wooden maze like looking wall, you can target the PADLOCK that holds the door shut from the inside through that wall. Shoot it and you can open the door.
    Share this post