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Thread: Gutted | Forums

  1. #1

    Gutted

    I bought the standard version of the game but after a while decided I wanted the Ultimate edition so cancelled the standard and bought the Ultimate. Now Ubisoft are telling me I'm no longer eligible for the free game. What madness is this? I pay nearly double for the ultimate and am denied the free game, I wouldn't mind if I was trying to change the free game I wanted, I'm not. Beware! The link that was provided to me for the eligibility only states that the free game will be removed if you cancel your order. It doesn't state that it won't be available if you buy another pre-order of the game. I've raised the issue but thought other people should be made aware of this so they don't fall in to the same trap.
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  2. #2
    Lens00140's Avatar Senior Member
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    Feb 2019
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    Interesting, maybe one of the moderators here can look into you account and see if they can help, I know the offer is valid until the 15th of March
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  3. #3
    sgtnogo's Avatar Senior Member
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    I already had two of the games, and wasn't interested in the third, so this was a non-issue. But, I agree, I don't see why you would have lost the free game. If Ubi had an order upgrade option this wouldn't be an issue.
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