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  1. #1

    Freezing - No sound.

    Constant freezing and sound loss.

    No issues like this in beta.

    i7 8700K
    GTX 1080 Ti
    16GB RAM

    Latest NVIDIA drivers.
     1 people found this helpful
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  2. #2
    No problem at all at private beta and open beta, suddenly can't play at all at launch because of this... got the same problem when using Logitech 560 Speaker, but no problem when using default laptop speaker...
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  3. #3
    Ubi-Keo's Avatar Ubisoft Support Staff
    Join Date
    Jul 2017
    Location
    UK
    Posts
    5,119
    @JarrettG87 I am sorry to hear that you are experiencing this issue. If you are using a Logitech headset then there is a known issue with these at the moment and the dev team are investigating. If you are using a headset please disable it and try again.

    However if this does not resolve the issue then please try these PC troubleshooting steps.

    If the issue still persists, could you submit a support ticket and attach your system files (dxdiag and msinfo and our Customer Support team will investigate this further for you.
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