1. #51
    Originally Posted by Ubi-Toller Go to original post
    You're more than welcome, Void Away! We're still working on a fix, of course, but we felt it was more than fair to give out something first based on the situation.
    So when is the next pack coming? Ad it aint fixed. After 3*3 no double loot, just had to open 9 lockers to get an epic card en then only 1 time double loot? In 18 lockers? Even worse than 15% on 500 lockers I counter before.
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  2. #52
    Fix is coming probably in April Deewbso, since we are all with the same odds your progress is not much different than mine or other players. Their pack was simply a show of good will with this issue, we just have to be careful when opening lockers now since we shouldn't expect much of a double loot.
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  3. #53
    Originally Posted by Ubi-Toller Go to original post
    Have you already tried closing your game out and reopening it a few times? Your game will need to be refreshed to see it.
    Yes, but I contacted the support service and I've been told the compensation is also Adventure-locked. This feels very unfair. I understand there are consequences for not advancing beyond adventure and I'm not complaining about any other situations, but in this case, the problem and the damage did affect any players regardless of the stage they were playing at, and mixing the compensation for damage with advancing in the storyline does not feel right.

    We don't get special offers... fine. We don't get to see the events and challenges... fine. We don't get guaranteed cards of events, if they are beyond adventure... fine. But not getting compensation for an acknowledged problem, that everybody else is getting... does not seem right, to be honest.

    I can understand Ubisoft / Redlynx may not like players who play this way, but I think all parties would be better served by engaging with us to find out why is it worth playing like this (in my case, for instance, this is a second account that offers me a challenge against the OP theme of Mystic with just Adventure and neutral) rather than limit us... and in this casse, unfairly punishing us. Maybe this would be an opportunity to improve the game.
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