1. #1

    Gears Icon Grayed Out

    OK I just bought TR and my Switch has internet access, but it can't connect. So I can't buy anything or see the gear box icon. I tried the fix that you said to close the app then reopen, but it's ALWAYS grayed out and I can't connect to Ubi's server. So what the hell is the issue?
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  2. #2
    Ubi-Redbeard's Avatar Ubisoft Support Staff
    Join Date
    Mar 2017
    Posts
    7,279
    Hey there,

    Are you still experiencing this issue?

    I would recommend trying the steps here.
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  3. #3
    Yep it's still happening and did all what the url said and it didn't help.
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