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  1. #1

    FC 2/3/4 no longer work with new hardware

    fails to launch with new hardware
    9960x 2x 2080ti's win10pro-64, have tried every reinstall i could think of, msvc, dxd, nvidia drivers latest and back level.. plus pulling the boot drive out of a system where the game is working and moving it to a new system and game still won't launch. no issues at all with far cry 5/primal. support says i have to many cpu cores.. seems to only affect far cry 2/3/4. have verified about 40 others games and all work fine

    reply from ubisoft support..
    I do apologize. At this point there's no further support we can provide to help get the games running on your computer .You'll need to either look into running it on a computer with fewer CPU cores and RAM to see if that helps or check the forums for other players with a similar setup to see if they were successful in finding a way to get it to work. You can also keep an eye on our website and forums in general for any updates regarding hardware compatibility.

    I apologize again for the inconvenience.

    Best regards,
    Ubisoft Support
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  2. #2
    Have verified the game supports a max of 16 logical cpus. Several ways to fix this, run msconfig and set your number of cpus to 8 with hyperthreading enabled or disable hyperthread in bios. When you bring up task manager and click the performance tab your logical processors should be <= 16
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