1. #11
    Same issue as reported (game only works if i reinstall it, and only the first time we enter)
    I have a Xiaomi Note 3 Kate
    Share this post

  2. #12

    Same issue

    Same as everyone else stuck at applying configs like the last update problem. Reinstall is good for one run then have to rinse and repeat. Galaxy tab 2
    Share this post

  3. #13
    Ubi-Toller's Avatar Community Manager
    Join Date
    Nov 2017
    Posts
    2,507
    I've added in the reinstall detail to the report, that could be something useful for the team to know. Thanks for sharing that!
    Share this post

  4. #14
    I get notifications like the stores have new items even though I still cannot access the game, if that is of any help with the debugging process.
    Share this post

  5. #15
    Same issue as everyone else. This is an alt account on an old phone. HTC M8. Main account has no issue on my newer phone.
    Share this post

  6. #16
    Can we at least have a notice for this?, I'm only seeing that everything goes to the report but there has been two days and no update or proper respond has been made, I kinda feel this is just gonna get lost in the wind, as this problem has been going since 2017 and even then the people didn't get a proper response or a way of solving it, I kinda see why the game has lost a lot of players
    Share this post

  7. #17
    The bug seems to be resolved for me, was able to log in half an hour ago
    Share this post

  8. #18
    Looks like the bug is solved... let' hope the bug doesn't return anytime soon
    Thanks to the Support Team
    Share this post

  9. #19
    Ubi-Toller's Avatar Community Manager
    Join Date
    Nov 2017
    Posts
    2,507
    Yes, the team did create a fix and sent it out today. Everyone should be able to log in as normal now, but do let me know if anyone is still having any problems.
    Share this post