🛈 Announcement
Greetings! The Division forums are now archived and accessible in read-only mode, please go to the new platform to discuss the game
  1. #1

    bluetooth sound stops working after initial load screen

    My Sony Bluetooth headphones work fine with all other apps.

    With Division 2, they work okay on the initial loading screen but then go deadly silent once the main game plays. So I have to plug them into my PC via the 3.5mm jack and then sound comes out instantly. It's like the game is hard coded to play sound through the wrong device. What's going on?

    My default Windows sound output is my Bluetooth headphones, so there is no reason why the sound should be output anywhere else, right?

    So for me, at the moment, neither my PS4 controller or Bluetooth headphones work at all in the beta.

    Is this a general UPlay thing or Division specific? Coz this awful (Sony?) Bluetooth support is stopping me buying the thing. And I loved Division 1
     3 people found this helpful
    Share this post

  2. #2
    I had this same problem
    Share this post

  3. #3
    Ubi-Redbeard's Avatar Ubisoft Support Staff
    Join Date
    Mar 2017
    Posts
    7,279
    Hello,

    Thanks for the report.

    This issue has been reported to the team and is under investigation.
    Share this post

  4. #4
    Same here!
    Share this post

  5. #5
    Originally Posted by Ubi-Redbeard Go to original post
    Hello,

    Thanks for the report.

    This issue has been reported to the team and is under investigation.
    When this issue is resolved, where does that notice get posted?
    Share this post

  6. #6
    Ubi-Redbeard's Avatar Ubisoft Support Staff
    Join Date
    Mar 2017
    Posts
    7,279
    @rampantsquirrel,

    there won't be a notice posted as such, but it would most likely be communicated via patch notes, if at all.
    Share this post