Hey fellow agents,
I've spent about 15-20 hours with the Open Beta and I’m averaging about 1 hard crash every hour.
It’s exactly the same every time: game and sounds freeze, window shrinks shortly after, then hard crash to desktop--no error message or crash report request. While I experienced similar crashes during the Private Beta, they never occurred this regularly (and would always request a crash report). I have tried every troubleshooting step in Ubi's guide, but nothing has worked.
My specs:
- Windows 10 64-bit
- 1080 Ti
- 32 GB RAM
- i7 8700k
- 1440p @ 144 hertz, 3 monitors w/ G-sync
- Installed on a SSD
- All current device drivers
“Fixes” I've tried:
- ALL suggestions in troubleshooting guide
- Changing graphics settings (both in-game and nVidia Control Panel)
- Unplugging all monitors but one
- Closing ALL other programs
- Reinstalling on a different SSD drive
- Turning on/off DX12
Still crashing. Worse still, there seems to be no discernible cause to each crash; sometimes it's in the middle of a hectic fight or mission, and sometimes it's just while running down a street.
I’d be grateful for any ideas for fixes, but since the beta is ending soon anyway I just hope to make Ubisoft aware of it. I’m loving the game so far and really hope this won’t be a problem in the release build.
Best case I can make it an hour before crashing, but now it seems that it will crash after just 5minutes. Done all the usual stuff, no messages, I did turn on auto upload crashes so maybe that hides the errors? Latest drivers, windows updates, etc. DX11 DX 12 doesn't matter.
I was really excited to jump in, but I can't justify taking a risk that big after not seeing any improvements over the last 3 betas.![]()
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@TheDivisionGame in 1 hrs, ive hard crashes 3-4 times.The only game on 40 games i own who crash like that, even division 1 i ahve some hard crashes all the time....Why!!!
open beta and private beta, i ve more than 200 crashes
here a taste, Public video on facebook
http://bit.ly/division-crashes-video
ive tried all setting dx11 or dx12
ultra high settign or low setting
doesnt work at all
i never experience bad crashes like that, only division games (PC)
Hey,
Can you please create a case on the support website and submit your DxDiag and MsInfo files for further investigation?