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  1. #1

    False ban? What do I do?

    So I was banned a long time ago and have been fighting since September 9th, 2018. After months of talking just a few weeks ago they leaked it was for teamkilling (I'm not going to deny that.) But my main issue is that their support claims something that would go against this:
    1. Team Killing

    If a player repeatedly team kills, they will temporarily be banned from matchmaking. After multiple offenses, a permanent ban may be issued to the offending players account.:

    - First offense: Banned from Matchmaking for 30 minutes
    - Second offense: Banned from Matchmaking for 1 hour
    - Third offense: Banned from Matchmaking for 2 hours.
    - Fourth offense: Banned from Matchmaking for 24 hours.
    - Fifth offense: Banned from Matchmaking for 7 days.
    And I was only banned for 30 minutes. Just 1 warning then a permanent ban? Support refuses to help and since there's a sale I might just make a new account. I loved R6. Any help would make me happy. Do I just give up and admit I'll never play again?
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  2. #2
    Axlerod1's Avatar Senior Member
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    Nothing can or will be done in these forums. Only Ubisoft support can or will do anything.

    Only advice can be given here.

    Advice, stop team killing.
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  3. #3
    I can't teamkilling because I can't play...
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  4. #4
    Morfanos's Avatar Senior Member
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    Jan 2006
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    Originally Posted by xCactusManx Go to original post
    So I was banned a long time ago and have been fighting since September 9th, 2018. After months of talking just a few weeks ago they leaked it was for teamkilling (I'm not going to deny that.) But my main issue is that their support claims something that would go against this:
    1. Team Killing

    If a player repeatedly team kills, they will temporarily be banned from matchmaking. After multiple offenses, a permanent ban may be issued to the offending players account.:

    - First offense: Banned from Matchmaking for 30 minutes
    - Second offense: Banned from Matchmaking for 1 hour
    - Third offense: Banned from Matchmaking for 2 hours.
    - Fourth offense: Banned from Matchmaking for 24 hours.
    - Fifth offense: Banned from Matchmaking for 7 days.
    And I was only banned for 30 minutes. Just 1 warning then a permanent ban? Support refuses to help and since there's a sale I might just make a new account. I loved R6. Any help would make me happy. Do I just give up and admit I'll never play again?
    I think you conveniently left out an important part of the team killing section:

    If a player repeatedly team kills, they will temporarily be banned from matchmaking. After multiple offenses, a permanent ban may be issued to the offending players account.:
    - First offense: Banned from Matchmaking for 30 minutes
    - Second offense: Banned from Matchmaking for 1 hour
    - Third offense: Banned from Matchmaking for 2 hours.
    - Fourth offense: Banned from Matchmaking for 24 hours.
    - Fifth offense: Banned from Matchmaking for 7 days.


    Duration of a suspension will be decided at Ubisofts discretion, on a case by case basis. After multiple offenses, the player may receive up to a permanent ban. Actual disciplinary action may differ from the list of examples depending on the severity of the behavior and, again, shall be decided at Ubisofts discretion, on a case-by-case basis.​

    What you listed is what usually happens BUT they specify that it's on a case by case basis and that depending on the severity, it's at Ubisoft's discretion. I don't know what you did but you seems to fall into that last category. Nothing can be done for you on these forums, sorry.
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  5. #5
    It's on sale so should I just make an alt? And regardless of the case to case part, I had gotten one ban and then a permanent. I'll fight that still.
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  6. #6
    Zoro's Avatar Community Representative
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    Nov 2016
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    5,174
    You'll have to resolve your case with the Support Team directly, as we do not have control over game accounts here on the forums.
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