1. #11

    key

    Ubisoft I can't activate cd key on u-play. anno 1404 and vanice. I bought the game in 2009-2010. Please help me. (i have DVD room and keys)
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  2. #12
    UbiChrisMANG's Avatar Community Representative
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    Jun 2015
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    1,883
    Originally Posted by iljakluk123 Go to original post
    Ubisoft I can't activate cd key on u-play. anno 1404 and vanice. I bought the game in 2009-2010. Please help me. (i have DVD room and keys)
    Hello, welcome to the forums! If you have keys already but they will not activate, you will need the help of our Support team. You can reach them using one of these methods:

    If you would like to submit a Support Ticket for help you can do so here:
    https://support.ubi.com

    You can also reach out to our Facebook and Twitter Support pages here:
    https://www.facebook.com/UbisoftSupport/
    https://twitter.com/UbisoftSupport
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  3. #13
    Originally Posted by iljakluk123 Go to original post
    Ubisoft I can't activate cd key on u-play. anno 1404 and vanice. I bought the game in 2009-2010. Please help me. (i have DVD room and keys)
    I might be wrong but I don't think you add it to Uplay. You don't need keys to play it. Just make sure you do all the updates first before you run it.

    Install the game and do the update 1.1. The install the Venice. It will install the 1.2 update. Then once you have the Venice installed do the 2.1 update for Venice. The is a 1.3 update for 1404 and you can do that one too.

    https://www.patches-scrolls.com/anno_1404.php

    The Venice update is there but you have to click on that link in the Scroll list.
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  4. #14
    iusername
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  5. #15
    LoL Anno 1404 has never had a working MultiPlayer !!

    its no wonder Anno 1800 still has not a working MultiPlayer.
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  6. #16
    For Dawn of Discovery Venice, I keep getting:

    "Authentication as "YXU_BULLDOG" failed. Please enter the password again."

    I have changed my password. I have gone back to my legacy username from years ago. I have verified the integrity of game files. I am having NO SUCCESS and am getting kind of p'd off
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  7. #17
    Ubi-Woofer's Avatar Ubisoft Support Staff
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    Aug 2019
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    697
    Originally Posted by YXU_BULLDOG Go to original post
    For Dawn of Discovery Venice, I keep getting:

    "Authentication as "YXU_BULLDOG" failed. Please enter the password again."

    I have changed my password. I have gone back to my legacy username from years ago. I have verified the integrity of game files. I am having NO SUCCESS and am getting kind of p'd off
    Hey YXU_BULLDOG, I'm sorry to hear this. Could you share with me a screenshot of the error? If it includes any personal information beyond your username, please do not share it here - drop me a PM instead.

    Can you also clarify for me whether you own the game via Steam, Uplay PC, or otherwise?
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