Not getting Loot Crates | Forums

[x_Ak1504_x]

Hey guys thanks so much for letting us know about this!

I've passed this on to the dev team and we'll be investigating it for you guys

Any news on this issue ? I mean it´s already been 2 month and nothing is fixed.

[endre303]

I'm curious as well.

I asked Ubisoft to refund my purchase till Redlynx fixes the problem.

Unfortunately, besides giving a status of "yes, we are aware and we are investing" not much info or refund.

is this issue only affect higher ranked PC players? are we so few that redlynx doesn't bother and assign resources?

[UbiMorning]

Hey guys! This issue has been reported to the Trials Rising team previously. I do not have any updates on the investigation of this issue, but thank you for checking in on this issue.

[endre303]

Very nice. Seriously?

[UbiMorning]

@endre303 I can assure you the Trials team are working to fix this issue as soon as they can. I will let you know if I have any further updates on this!

[TeriXeri]

Still happening AFTER patch despite known issues saying "fixed for next patch"

[Ubi-MrDrPink]

Still happening AFTER patch despite known issues saying "fixed for next patch"

Hey Teri,

If you close and restart Trials Rising, does this still happen when you level up?

[TeriXeri]

Hey Teri,

If you close and restart Trials Rising, does this still happen when you level up?

I restarted my PC, and I dunno if the uplay service is now down or something, but my uplay profile now shows 0 xp, 0 uplay coins, level 0

Game won't go past the loading screen now.

This wasn't the case 1 hour ago.

[Ubi-MrDrPink]

I restarted my PC, and I dunno if the uplay service is now down or something, but my uplay profile now shows 0 xp, 0 uplay coins, level 0

Game won't go past the loading screen now.

This wasn't the case 1 hour ago.

The Ubisoft Club is currently performing a maintenance that could be impacting the game loading. This maintenance should be over in two hours. Please let us know if nothing changes after then.

[TeriXeri]

Leveled up twice via single player track-xp from 262 to 264 , no coins for finishing, no crates for leveling up.

Restarted game multiple times.

Golden cowboy season gear also resets on restart when equipped.