Same here. The game showed giving me crates but they never showed up. Not sure if it's related but for me, it happened when I did the tutorials at level 90 I believe. I'm not sure because I only went to check to open up crates afterwards and saw there were none. The game still showed me getting a crate afterwards from leveling I believe, but that one didn't show up either
Hello
I know that it's getting looked at at the moment, and hope it's getting solved soonThanks so much for informing the dev's about it. I have encountered the same problem at about level 95 back on sunday. I wasn't able to receive any loot-crates since, even they showed up in the level-up screen.