1. #21
    UbiMorning's Avatar Community Representative
    Join Date
    Sep 2017
    Posts
    15,450
    Hello everyone! If you've already tried these steps (Switch / XB1 / PS4), when you go to submit a ticket please include a screenshot of your port forwarding steps. This allows us to verify the ports were done correctly, and pass information on to the JD team for their investigation.
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  2. #22
    I really don't think this is a "connectivity issue" as the game crashes in my case. Upon checking the switch error log it says that I have to update the software to the latest version. Obviously it's the latest version, and deleting/redownloading/corrupt data checking doesn't help resolve the issue. Can include the screenshot from the switch log if that helps.


    UPDATE: as of today (25th March), it is working again. Whatever was done, thank you!
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  3. #23
    UbiDork's Avatar Community Manager
    Join Date
    Dec 2018
    Posts
    5,209
    JamesAndr: Hi there! Are you still having connection issues with Just Dance 2019?
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