Hi!
I thought I should mention this since I can't see other people mentioning it. I have trouble with items, a lot of items. I customized some of them and I can't access them now. They returned to their original state where they have regular colors and don't have the decals I put on them and I can't access them at all. There's an orange rim-logo rotating on the items, like it's loading, and for forever it seems. When I click on them all the options are grayed out and I they can't even be equipped.
Maybe the servers are unstable or something. I hope my customization isn't gone since I put hours on creating it.
Is there something I can do? Or just wait?
Hey Jook94, I'd recommend trying our connectivity troubleshooting first.
If you're still having issues after that, could you please provide screenshots/ video clips of your issue?
Thanks!
Hey. I don't have any connectivity issues. My NAT is open, and other online features work (actually not the challenge mode where you play against three other player's times).
https://imgur.com/a/b3ce5On
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I'm having this same issue, I tweeted a video to your team yesterday and came here to report it's still happening. This is happening for both player and bike customisation.
Check out @ElephantJuices’s Tweet: https://twitter.com/ElephantJuices/s...971550720?s=09
Also having this same issue, I don’t know if it is related but it seemed to start after I accidentally opened the game and then quickly closed it while it was loading. when I opened it again later to actually play the items I had equipped are all perpetually loading, blank and unacessable, reloading the game multiple times has made no difference and my connection is fine.