1. #1

    Some Ubisoft club items not showing ingame

    So this afternoon i just activated my ubisoft items, the only ones to have worked are my sponsor contracts and the crates/acorns. All the helmets, sticker sets, and helium bike are not unlocked.
    I say helium bike also as it was supposed to transfer over.
    I have restarted the game 5 times completed a few tracks nothing has worked
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  2. #2
    Ubi-Matcha's Avatar Ubisoft Support Staff
    Join Date
    May 2018
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    2,217
    Hey Chriso4000, welcome to the forum!
    This issue has been reported to your team, we'll update the forums if we have any further info.
    Thanks!
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  3. #3

    Game getting worse with more now inaccessable

    As first posted this was just the items from the ubisoft club not showing up, this has now progressed to any items i use get a loading icon to which i cant do anything with them and is completly game breaking ive got photos of this but this is riduclous. i thought mabey it was just last night when this started mabey a server update or something but no i just went on now and the same this is still happening

    i also have images which i cant add as they are on my pc showing the helmets not being their and also my game being broken to where i can do nothing with it, this is an issue i need sorted straight away as half the game is not working
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  4. #4
    Same issue here and it’s bugging me. The way you customized your character isn’t loading and all of a sudden I had 3 monkeyheads and 3 cowboyhats in my inventory. Next restart I had both 2 of each. I can’t use any option on any asset cause everything is greyed out. What the **** areyou doing Redlynx? As long as this isn’t fixed I’m not even touching the game cause I am as picky as the fact that I want my customized character to show up in my replays and not that random ****!
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  5. #5
    Ubi-Matcha's Avatar Ubisoft Support Staff
    Join Date
    May 2018
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    2,217
    Hey Chriso4000, we've reported an issue with customised items infinitely loading.

    For your missing Club items, could you please open a support ticket with us? We'd like to get this sorted for you!
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