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Senior Member
PS Store lists missing Gold Edition items
Bought the Gold Edition for 49.99 and the store lists gorilla and western outfits, in addition to the samurai and stuntman gear. Samurai & stuntman are in my inventory but the other two are not. Are these still to be released?
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Ubisoft Support Staff
Hey! The Jungle Rider Pack and Wild West Rider Pack are pre-order bonuses!
If you have pre-ordered and not received this content please let us know!
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Senior Member
I've submitted a support ticket with all the info.
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Community Representative
@JolanXBL Can you update your ticket with proof of purchase from the PSN store for your order?
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Senior Member
Ok. I think I updated that correctly
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Ubisoft Support Staff
Hey! I double checked for you, and we wouldn't be able to accept mobile screenshots I'm afraid.
We have an FAQ for providing valid PlayStation proof of purchase here!
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Senior Member
Have you been following along with the tickets as well? I'd like to p.m. you to talk about it further however there doesn't seem to be a way to do that without posting publicly.
I've tried
* Deleting and reinstalling Trials Rising.
* Backing up and clearing all my save data, then starting the game. It's saved my inventories, but did not add the extra items.
* Restoring Licenses
Is there a phone number or Skype or Facebook talk that we can talk about this in real time?
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Ubisoft Support Staff
Hey JolanXBL! We have a Phone and Live Chat team if you'd like to talk to someone about this in real-time!
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Senior Member
Oh MYGOD
United States doesn't have a phone number so I picked the UK number and I don't know what the area code is or what part of this phone number is.
I dial one and then the number and it gives me an error.
I dial zero and then the number gives me an error.
I dial two zero's to get the operator or something.. How do I call tech support, in English, from Canada? I do not want to do correspondence through email anymore, and chat is the same thing.
How about Facebook talk, or Skype?
Could I get in touch with Redlynx instead of Ubisoft or Sony seeing as they made the game?
