(Settlers 7)Campaign progress dissapeared, cannot continue! | Forums

[Pabouk]

Hi there,

I have bought a history edition (bundle) with this game and after some minor issues (configuring game settings, running on Windows10) finaly managed to run it.
I played a campaign - it went well until mission 10 (the one where you cooperate with Dracorian). When I won this mission, I pressed "Continue campaign" button as usually.
But instead of continuing/offering a next mission, the whole campaing reset to the very first mission of tutorial and all my progress is gone now.
I have a saved game a moment before winnig the 10. mission so I tried to win it and continue campaign a few times, but it allways puts me on the first mission.
Any ideas, how to deal with this? Is there any chance to continue the campaign without doing it all again from scratch?

Thanks for any advice!

Pabouk

[Ubi-Thorlof]

Hey Pabouk,

this is the first time I've seen such a report.
I'll see if I can reproduce this somehow and will talk with the devs.
Could you please post or send me your system files (DxDiag + MSINFO) for investigation? You might have to upload them due to a character limit here in the forums.

Thank you.

[Pabouk]

Hello,

thanks for your reply! I've put the DxDiag and MSINFO text files on my dropbox folder, hope you can open it with links below:
DxDiag: https://www.dropbox.com/s/uhbig7sxmz...xDiag.txt?dl=0
MSINFO: https://www.dropbox.com/s/6a238mcfri...sinfo.txt?dl=0

It's from a czech version of Windows10, so I hope it won't be a big obstacle.
I belive my campaign progress is irrevocably gone, but it can help prevent feature troubles for others maybe.

Pabouk

[Pabouk]

Hello again,

I'm ashamed, but I may have found the cause of this "bug". The story is, that my brother installed the game on his computer too (on the same ubi account) and it seems, this has overwritten my campaign progress due to some save/progress online synchronization (is there any online sync? I didn't found how to turn it off, only to switch whole client to offline mode). Strange thing is, that he didn't saw "my" progress to 10. mission and that when I press "continue" after winning it, the campaign still stick to his "true" of progress.

So if this explanaition can be true, I'm sorry I was bothering you.

Pabouk