1. #1
    Topitoomay's Avatar Junior Member
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    Sep 2018
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    Can't Reward Open Beta in Ubisoft Club...

    I was access and participated Trials Rising Open Beta when today is over but I can't reward Open Beta Helmet and the Trials Turbo Bike.
    I was activate to access Trials Rising Open Beta when today is over but Active phases haven't activate Trials Rising Open Beta.
    I was already activate and participated to access Trials Rising Open Beta and today is over. I want to reward Trials Turbo Bike and the Open Beta Helmet Because I already register and access Open Beta when Today is over.

    https://imgur.com/a/2d3Fshp

    However, Trials Rising is coming tomorrow and i was already preordered it.
    By the way, I already access and played Trials Rising Open Beta when today is over but I can't reward Trials Turbo Bike and the Open Beta Helmet...
    I need your help to resolve the issue please Because i was already access played Trials Rising Open Beta when today is over.
    Please and Thank you.
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  2. #2
    Ubi-Matcha's Avatar Ubisoft Support Staff
    Join Date
    May 2018
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    2,217
    Hey!
    It looks like you're trying to unlock the Club rewards for the full game before release!
    If you've already pre-ordered the game, please try playing tomorrow and try unlocking the rewards again!
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  3. #3
    Topitoomay's Avatar Junior Member
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    Sep 2018
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    Aww, Yes! Thank you very much!
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  4. #4
    The game is out and I don't have my open beta rewards. I even purchased the helium bike in the open beta a couple days ago, which was supposed to unlock the turbo bike reward in addition to the open beta helmet.
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