1. #1

    PS4 fps drops

    I was very hype about new trials but after beta im not sure to buy it,
    i have big freezes in menu,score screen, animations etc,
    lag...sound...video that looks bike unlock, loadings are little to long too in my opinion,
    its so hard to release smooth and polished game? trials isnt massive game like gta or rdr to get that problems
    i play on ps4 slim, its possible to be better in release day?
    propably ill still buy game but im little disappointed atm
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  2. #2
    UbiGabrinth's Avatar Ubisoft Support Staff
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    I'm sorry to hear you're having troubles with performance. Please perform the steps in our PS4 guide and let me know if it has an effect on the issues you are seeing.
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  3. #3
    ImDempsey's Avatar Member
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    Other people aren't having this issue, so it's not too fair to say the game isn't smooth and polished. Not sure what would be causing it for you.
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  4. #4
    I’ve had a few stutters on the PS4 open beta, no crashes but while playing a level I sometimes (not always) get a stutter where the game freezes for like have a second and then continues, love the game though
     1 people found this helpful
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  5. #5
    UbiShikallum's Avatar Community Manager
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    Originally Posted by HDBeamy Go to original post
    I’ve had a few stutters on the PS4 open beta, no crashes but while playing a level I sometimes (not always) get a stutter where the game freezes for like have a second and then continues, love the game though
    Have you tried the troubleshooting in the link above?
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  6. #6
    I've also had stutters on my PS4 Pro. I've seen this reported by many people on other forums. They're very brief stutters, like the game just hangs for a quarter of a second. The construction site track in the beta is one track that shows it every time. Right before the big wrecking ball you get a hiccup.
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  7. #7
    Ubi-Gumdrops's Avatar Ubisoft Support Staff
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    Thanks for the additional report Tigerriot, were you able to try the troubleshooting steps above?
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  8. #8
    Originally Posted by Ubi-Gumdrops Go to original post
    Thanks for the additional report Tigerriot, were you able to try the troubleshooting steps above?
    The link you provided first talks about the game crashing. That is not the problem here.

    I don't believe all the people who've reported this issue have console issues. I believe it's an issue with the game.
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  9. #9
    Ubi-Gumdrops's Avatar Ubisoft Support Staff
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    I do appreciate that however it's important to rule out any variables. Please let me know if the issue persists after working through the steps in the support article.
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  10. #10
    Originally Posted by Ubi-Gumdrops Go to original post
    I do appreciate that however it's important to rule out any variables. Please let me know if the issue persists after working through the steps in the support article.
    I appreciate your assistance, but you what would be a far simpler way to get to the bottom of this? Rather than ask dozens of customers to go and tinker with their console and rebuilding databases you could have a Ubisoft employee, or a developer simply load up that construction site track and report back here if they're seeing any stutters as we've mentioned.
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