1. #11
    Nm still not working for me but it should work for most.
    I think this is because i was in the closed private beta
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  2. #12
    Ubi-Gumdrops's Avatar Ubisoft Support Staff
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    May 2018
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    Thanks for clarifying! You can also move the save file out of your local folder temporarily to generate a new save.
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  3. #13
    Sadly i stiill cant get it worked.
    Keep in mind i was also in the closed private beta.
    Deleting files
    Disabling cloud sync
    Nor nerifying files fixed it for me.
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  4. #14
    It automatically resotres mmy files.
    Not just save files.
    I think it might be because as i said i wasnt just in the closed beta.
    Strange.
    Problem still persits with my freinds to.
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  5. #15
    UbiGabrinth's Avatar Ubisoft Support Staff
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    Mar 2017
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    Please follow the steps in our FAQ for deleting these files. Let me know if that helps.
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  6. #16
    Nope.
    Automatically adds the save file back in when IN THE game itself as soon as my gamertag is detected by the game.
    I think this might of been because i was in a test beta.
    Done everything.
    No solution works.
    Its also for a fact done correctly. https://gyazo.com/ae6ac817367a65baed344a3dd37c97b3


    And as soon as i open the game up the files restore itself as soon as i connect to the ubi servers.
    https://gyazo.com/2885c3094127ed9868f9b8b50d8717a0
     1 people found this helpful
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  7. #17
    UbiGabrinth's Avatar Ubisoft Support Staff
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    Mar 2017
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    I'm sorry to hear that. Are you deleting the save files on the C: drive? Please note that Ubisoft games are saved on the C: drive regardless of where Uplay and Trials Rising are installed.
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  8. #18
    I'm having the same issue, playing on PC, i was in the closed Beta, i've disabled cloud saves and have tried both deleting all trials folders and files in the C: documents and tried renaming those files and folders but every time i start the game up it loads me back up at level 26 with only the first bike unlocked which means i can't even attempt the extreme track and most other tracks above medium difficulty are impossible for me and my skill level to complete on the beginner bike.

    Edit: got it fixed by deleting all trials folders from c:documents, turning off cloud sync and deleting the save files from programs(x86)/uplay etc....
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  9. #19
    UbiMorning's Avatar Community Representative
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    Sep 2017
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    I am glad you were able to resolve it fourftofflame!
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